18 Mar Business Operations During COVID-19
Dear Valued Customer,
Together, we are facing an unprecedented situation. The coronavirus, COVID-19, is impacting our world, industry, and families in significant ways. Yet, our mission at William M. Bird still remains To deliver the Right Products and Services, to the Right Customers, at the Right Time. We have been following the guidelines from the Centers for Disease Control to protect your health and safety, as well as, provide you with the business continuity necessary to weather the storm over the next several weeks.
Many of our associates are working remotely, but all are connected and ready to serve you:
- Our Customer Service and Sales teams are fully functional and available to answer your calls, e-mails, and take your orders. Additionally, our WMBird Online service is available 24/7 for you to utilize.
- Our distribution centers are open and our trucks are running. Our drivers are taking all the necessary health precautions to assure the safe delivery of products to you.
- Our inventory levels are strong. We have been working closely with our suppliers to ensure you have access to the products you need over the next several weeks.
We are taking seriously the public health concerns caused by COVID-19, but we also take very seriously your business and the potential effect this virus may cause for you. We are continuing to monitor the situation and will update you if there are any service changes. As always, we are better together and we are here to support your needs in any way we can.