William M. Bird Customer Service Reps are available to answer calls or emails Monday through Friday from 8am to 5pm (EST).
Place your online order with your secure WMBird Online account. Online orders are accepted 24 hours a day, 7 days a week. A Customer Service Rep reviews each online order for accuracy before the order ships. Orders placed during non-business hours will process on the next business day.
Monday – Friday from 8 am to 5pm (EST). The live chat button is available when logged into WMBird Online.
ORDER SAMPLES OR DISPLAYS
Please contact your sales representative to order samples and displays.
For a list of William M. Bird, TranSouth Logistics, and East Bay Supply Co. locations, click here.
William M. Bird is a wholesale distributor. We sell exclusively to retail and commercial flooring businesses in the Southeast. We do not sell directly to the general public, but we are happy to connect homeowners with a flooring retailer in their area. To become a customer, click here.
For billing questions, to pay an invoice, or inquiry how to become a customer, please contact our Finance/Credit Department:
800-922-2287 ext. 3
For questions regarding an application for employment at William M. Bird or one of our sister companies, please contact our Human Resources Department:
For questions regarding a product claim, please contact our Claims Department:
To learn more about our family of companies, please visit www.sddholdings.com
William M. Bird
P.O. Box 20040
Charleston, SC 29413
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Exceptional service. Reliable delivery. Profitable solutions.
We give you what you need to be successful.
That’s our commitment. If you are not satisfied with our service, trust that we will quickly make it right.